Privacy Policy
Our website is primarily intended to share the story of our winery, our wines, our family, and our events. Certain portions of the website may also allow customers to purchase products, make reservations, submit inquiries, or make payments.
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Your name
- Billing and shipping addresses
- Email address
- Telephone number
- Order and purchase information
- Reservation or event information
- Messages, questions, reviews, or other communications
- Age-verification information
- Gift recipient information when you place an order for another person
Payment Information
When you make a purchase, payment information may be collected and processed by our third-party payment processor.
We may receive limited information about the transaction, such as the payment status, amount, date, payment method type, and the last few digits of the card. We do not intend to directly store complete credit or debit card numbers on our website.
Information Collected Automatically
When you visit our website, our website service providers or we may automatically collect limited technical information, including:
- Internet Protocol address
- Browser and device type
- Operating system
- Pages viewed
- Date and time of the visit
- Referring website
- General geographic location
- Website interaction and performance information
This information may be collected through cookies, analytics tools, server logs, or similar technologies.
2. How We Use Information
We may use the information we collect to:
- Process and fulfill purchases
- Process payments and provide receipts
- Arrange shipping, pickup, or delivery where legally permitted
- Confirm that purchasers and recipients meet applicable age requirements
- Respond to questions and customer-service requests
- Manage reservations, tastings, dinners, and winery events
- Share information about our winery, wines, and family story
- Maintain and improve our website
- Prevent fraud and protect the security of our website and business
- Maintain transaction and business records
- Comply with alcohol, tax, accounting, and other legal requirements
- Send marketing communications when you have requested or agreed to receive them
3. Cookies and Website Analytics
Our website may use cookies and similar technologies to remember preferences, analyze website traffic, maintain shopping cart functionality, and improve the visitor experience.
You may be able to restrict cookies through your browser settings. Disabling cookies may prevent certain website features, including ordering or checkout functions, from working properly.
We may use [Google Analytics/Website Platform Analytics/Other Analytics Provider] to better understand how visitors use our website. These providers may collect information in accordance with their own privacy policies.
4. How We Share Information
We do not sell your personal information for money.
We may share information with service providers that help us operate our business, including:
- Website-hosting providers
- Online-store and reservation platforms
- Payment processors
- Analytics and website-security providers
These providers receive information only as reasonably necessary to perform services for us.
We may also disclose information when required by law, to comply with a legal process, to
enforce our agreements, to investigate fraud, or to protect the rights, property, and safety of our winery, our customers, or others.
If the winery is sold, reorganized, or transferred, customer information may be transferred as part of that business transaction, subject to applicable law.
5. Alcohol Purchases and Age Restrictions
Our products and alcohol-related services are intended only for people who are legally permitted to purchase and receive alcoholic beverages.
You must be at least 21 years old to purchase alcoholic beverages through our website. We may use your information to verify age and identity. An adult signature and identification may be required when an alcoholic-beverage order is delivered or picked up.
Our website is not directed toward children, and we do not knowingly collect personal information from children under 13. Anyone under 21 should not submit an alcohol order through the website.
6. Data Retention
We retain information for as long as reasonably necessary to:
- Complete orders and provide requested services
- Maintain tax, accounting, alcohol-compliance, and transaction records
- Resolve disputes
- Prevent fraud
- Enforce agreements
- Meet other legal and business obligations
Retention periods may vary depending on the type of information and the reason it was collected.
7. Data Security
We use reasonable administrative, technical, and physical safeguards intended to protect personal information.
However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. You should use caution when submitting information online.
8. Your Privacy Choices
You may contact us to request that we:
To unsubscribe from promotional emails, use the unsubscribe link in the message or contact us using the information below. You may continue to receive nonpromotional communications regarding purchases, reservations, or customer service matters.
Residents of certain states may have additional privacy rights under applicable state law. We will respond to verified privacy requests as required by the laws that apply to our business.
9. Third-Party Websites and Services
Our website may include links to social-media pages, payment services, reservation platforms ,or other third-party websites.
We do not control the privacy or security practices of those third parties. Their collection and use of information are governed by their own privacy policies.
10. Shipping and Order Information
Alcohol shipments are subject to applicable state and local laws and may not be available in every location.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business practices, service providers, or legal obligations.
The updated policy will be posted on this page with a revised “Last updated” date. Your continued use of the website after an update constitutes your acknowledgment of the revised policy.
12. Contact Us
Questions or privacy requests may be directed to:info@stonebrookwinery.com